Protective measures

Dear SIDE and [m]eatery guests and friends, your well-being and your safety are our highest priority. We guarantee to do everything we can to ensure you have a carefree and enjoyable stay while observing all necessary measures. Please find an overview of our measures below. If you have any further questions feel free to call us on +49 (0)40 30 99 90 or write us an .

Please note, due to governmental restrictions we can now only accept business-related hotel stays. We need the signed employer statement from you prior to arrival or latest at check-in. Additionally, we would like to ask you to wear a medical or FFP2 mask in our public areas.

Kind regards, Your Alex Obertop & Team

Public areas

In our public areas our employees and guests are wearing face masks. In particular doors, contact surfaces and call buttons for the elevator, are regularly cleaned and disinfected. Hand sanitizing dispensers are available in the following areas:

  • Main entrance
  • Restaurant entrance
  • In front of the elevator in the lobby
  • Public toilets

You also have the possibility to purchase a face mask and hand sanitizer at our reception.


We have placed protective dividers on our reception desk. Additional measures are:

  • Credit card devices, room cards and pens are disinfected after each use
  • We recommend cashless payment

Rooms & suites

In addition to the daily cleaning, our housekeeping team disinfects all contact surfaces. Our housekeeping team also works with a face mask and gloves at all times. Furthermore, all information about the SIDE Design Hotel and the [m]eatery bar + restaurant area available for your own smartphone via QR code.

[m]eatery bar + restaurant

Restaurant hours of operations:
Monday through Thursday from 6 pm to 9 pm (last order 8:30 pm)

Due to the governmental COVID-19 requirements, all guests must provide their contact details on site. Our service team wears a face mask at all times. Please wear your face mask until you have been seated at your table. Additional measures are:

  • The restaurant & table setup is according to local pandemic regulations to keep the proper distance
  • A hand sanitizer dispenser is available at the restaurant entrance
  • You can view the menus on your own smartphone by scanning a QR code. Alternatively, an iPad with the respective cards is available for you.
  • Credit card devices, check folders and pens are disinfected after each use
  • The tables are cleaned after each visit

Rooftop terrace

Our rooftop terrace with an impressive view over Hamburg is always open for our hotel guests.

à la carte Breakfast

Our service team wears a face mask at all times. Please wear your face mask until you have been seated at your table. To avoid waiting times, please let us know your desired time to have breakfast in advance.

Weekdays from 7.00 – 9.00 am

Spa & gym

Please note, our Spa and gym are is closed to the time being.

Meetings & Conferences

All meeting rooms have been adapted to fit the governmental COVID-19 specifications and are ready for your next event or conference. Please contact us with your inquiry by or by phone +49 (0)40 30 999 460.

Questions? +49 (0)40 30 99 90 info(at)