COVID-19 Policies Protective measures at SIDE HamburgCOVID-19 Policies Protective measures at SIDE Hamburg

Protective measures

Dear SIDE and [m]eatery guests and friends, your well-being and your safety are our highest priority. We guarantee to do everything we can to ensure you have a carefree and enjoyable stay while observing all necessary measures. Please find an overview of our measures below. If you have any further questions feel free to call us on +49 (0)40 30 99 90 or write us an .

Kind regards, Your Alex Obertop & Team

Prior to arrival

All hotel guests (including children as of age 7) in Hamburg are required to present a current „negative“ Covid-19 test result or their vaccination card at check-in. Upon arrival you will either need:

  • a negative Corona test result (rapid test not older than 24 hours or PCR test not older than 48 hours) or
  • your vaccination card (valid only 14 days after the last vaccination) or
  • as a convalescent, your positive PCR test result (at least 28 days and no more than 6 months old)

If you are staying longer with us, we need a new test result 3 days after your arrival.
Please install the luca-app on your smartphone before your arrival. You will need it to check into our [m]eatery bar + restaurant.

Public areas

In our public areas our employees and guests are wearing medical or FFP2 masks. All contact surfaces are disinfected on a close-meshed basis. Hand sanitiser is available in our public areas.

Reception

We have placed protective dividers on our reception desk. Additional measures are:

  • Credit card devices, room cards and pens are disinfected after each use
  • We recommend cashless payment

Rooms & suites

In addition to the daily cleaning, our housekeeping team disinfects all contact surfaces. Our housekeeping team also works with a face mask and gloves at all times. Furthermore, all information about the SIDE Design Hotel and the [m]eatery bar + restaurant area available for your own smartphone via QR code.

[m]eatery bar + restaurant

Restaurant hours of operations:
Friday to Monday from 5 pm – 11 pm
Tuesday to Thursday from 12 noon – 11 pm

Botanist Bar hours of operations:
Sunday and Monday from 3 pm – 11 pm
Tuesday to Saturday from 1 pm – 11 pm

Our room service is currently not available.
Upon arrival you will either need:

  • a negative Corona test result (rapid test not older than 48 hours or PCR test not older than 72 hours) or
  • your vaccination card (valid only 14 days after the last vaccination) or
  • as a convalescent, your positive PCR test result (at least 28 days and no more than 6 months old)

Please use the luca-App to check into our [m]eatery bar + restaurant. Our service team wears a face mask at all times. Please wear your face mask until you have been seated at your table. Additional measures are:

  • The restaurant & table setup is according to local pandemic regulations to keep the proper distance
  • A hand sanitizer dispenser is available at the restaurant entrance
  • You can view the menus on your own smartphone by scanning a QR code. Alternatively, an iPad with the respective cards is available for you.
  • Credit card devices, check folders and pens are disinfected after each use
  • The tables are cleaned after each visit

Please note that a maximum of 10 people from different households can sit at one table.

Breakfast

Our service team wears a face mask at all times. Please wear your face mask until you have been seated at your table.

Weekdays from 6.30 – 11.00 am

Weekends from 7.00 – 12.00 am

Spa & gym

The use of our SPA area is limited to a maximum of three households at the same time. Only one household is allowed to be in the sauna at the same time. The use of our fitness area is limited to two people at the same time and reservations are required. Please coordinate your time slot at the hotel reception. In addition, body treatments are offered from Friday to Sunday. Please make your appointment with the hotel reception. Cosmetic treatments are currently not available.

Meetings & Conferences

All meeting rooms have been adapted to fit the governmental COVID-19 specifications and are ready for your next event or conference. Please contact us with your inquiry by or by phone +49 (0)40 30 999 460.

Questions? +49 (0)40 30 99 90 info(at)side-hamburg.de