Protective measures

Dear SIDE and [m]eatery guests and friends, your well-being and your safety are our highest priority. We guarantee to do everything we can to ensure you have a carefree and enjoyable stay while observing all necessary measures. Please find an overview of our measures below. If you have any further questions feel free to call us on +49 (0)40 30 99 90 or write us an .

Kind regards, Your Alex Obertop & Team

Public areas

All public areas, in particular doors, contact surfaces and call buttons for the elevator, are regularly cleaned and disinfected. Hand sanitizing dispensers are available in the following areas:

  • Main entrance
  • Restaurant entrance
  • In front of the elevator in the lobby
  • Public toilets

You also have the possibility to purchase a face mask and hand sanitizer at our reception.


For a relaxed check-in and check-out without having to wear a face mask we have placed protective dividers on our reception desk. Additional measures are:

  • Credit card devices, room cards and pens are disinfected after each use
  • We recommend cashless payment

Rooms & suites

In addition to the daily cleaning, our housekeeping team disinfects all contact surfaces. Our housekeeping team also works with a face mask and gloves at all times. Furthermore, all information about the SIDE Design Hotel and the [m]eatery bar + restaurant area available for your own smartphone via QR code.

[m]eatery bar + restaurant

Restaurant hours of operations
Monday through Thursday from 5:00 pm to 10:00 pm (last order 9:30 pm)
Friday & Saturday from 5:00 pm to 11:00 pm (last order 10:30 pm)

Bar hours of operations
Monday through Wednesday from 5:00 pm to 11:00 pm
Thursday to Saturday from 5 pm to 1 am

For hotel guests, we offer a selective menu as a room service option every day at lunchtime and all day on Sundays.
We kindly ask for a reservation in advance for our restaurant and bar via phone or online at Due to the governmental COVID-19 requirements, all guests must provide their contact details on site. Our service team wears a face mask at all times. Please wear your face mask until you have been seated at your table. Additional measures are:

  • The restaurant & table setup is according to local pandemic regulations to keep the proper distance
  • A hand sanitizer dispenser is available at the restaurant entrance
  • Menus, credit card devices, check folders and pens are disinfected after each use
  • You can view our drinks and wine menu on your own smartphone by scanning a QR code. Alternatively, an iPad with the respective cards is available for you.
  • The tables are cleaned after each visit

Rooftop terrace

Our rooftop terrace with an impressive view over Hamburg is always open for our hotel guests. You can bring your drinks from the Botanist Bar, located on the ground level.


Our service team wears a face mask at all times. Please wear your face mask until you have been seated at your table and when you are at the breakfast buffet. To avoid waiting times, please let us know your desired time to have breakfast in advance. On weekdays you can also enjoy your breakfast in your room.

Monday through Friday from 6:30 am to 11:00 am
Saturday & Sunday from 7:00 am to 12:00 pm

Spa & gym

Our spa area is open to hotel guests. The gym use is currently limited to two guests simultaneously. After each use, all devices and surfaces are disinfected and cleaned by us. The use of our pool and sauna is limited to a maximum of 5 people at the same time. To gain access to the wellness area, please contact our reception team.
A selection of spa treatments can be booked from Friday through Sunday. Our staff member will wear his face mask throughout the treatment. Reserve your spa treatment online.

Meetings & Conferences

All meeting rooms have been adapted to fit the governmental COVID-19 specifications and are ready for your next event or conference. Please contact us with your inquiry by or by phone +49 (0)40 30 999 460.

Questions? +49 (0)40 30 99 90 info(at)