SIDE Best Price Guarantee
If you have been searching for hours on the internet for the most favourably priced overnight accommodation, your search has now come to an end. On our homepage you will always find the most favourable rate – that’s a promise! And if at any time this should not be the case simply let us know within 24 hours, and we will underbid the price you have found elsewhere by 10%!
This offer is subject to the following terms and conditions:
1. Your reservation must be implemented via the SIDE website (www.side-hamburg.de) and the rate which is booked must not be a room price which is only available to a specific group of persons.
2. The more favourable room rate which has been found on a different website has to be communicated to SIDE by telephone on 040-30 99 95 41 within 24 hours after the booking has been made. We will check the booking method and the availability of the accommodation rate. Please note that it is up to the guest to prove the difference in price. When the check is made each night is regarded individually.
The following rates are not included in this offer:
- contractually agreed and separately negotiated prices
- offers made on the websites of travel organisers, wholesalers or providers of package offers in which the room price is combined with other travel components such as a flight or rented car
- package offers for the hotel which included other services such as the breakfast buffet, for example
- discounted prices which are offered to specific groups
- prices for a stay of longer than 30 days
- discounted prices which are linked to specific restrictions such as early booking offers
3. The discount of 10% is offered on the lower price which has been found on the other website.
4. This offer does not apply to taxes, tips, add-ons, the cost of food and drink, visitor’s taxes or other charges which may arise during a stay at the hotel.